Get set upGo to Roux Roster

Contact support

Something not working? Check the status page and Troubleshooting first.

Send us a message

All fields are required unless they say optional.

We reply to this address.

The help page or Roux Roster screen you were on.

What you tried, what you expected, and the date and time. Never include a password or PIN.

PNG, JPEG, WebP, GIF or HEIC, up to 4 MB. Crop out anything private.

Or email us

Email support@example.com. We reply as soon as we can on business days.

Email support

What to include

  • Your venue or business name
  • Your role (Admin, Venue Lead or Staff)
  • The device you used, for example the kiosk iPad or your phone
  • What happened, and the date and time
  • A screenshot, if you can

Keep it private

Never send us your password or your kiosk PIN. We will never ask for them.

Questions for your workplace

For questions about your own pay, rosters or leave, talk to your manager first. They can see your details in Roux Roster.