Can't work a shift? Ask for cover
- Staff
- Admin
- Venue Lead
Short answer
In My Roster, tap Can't work on the shift, pick a reason, then tap Ask for cover. Your workmates get a cover offer. The shift stays yours until someone takes it.
Ask for cover
- In My Roster, find the shift on Roster.
- Tap Can't work.
- Pick a Reason, check the Shifts, then tap Ask for cover.
The shift shows "Looking for cover. Still your shift until someone takes it." You're still rostered until someone takes it, so plan to work it if nobody does.
Take a workmate's shift
When a workmate asks for cover, you see it under Cover offers in My Roster. Tap Take shift to take it, or No to pass.
Choose who approves cover
- In the Dashboard, open Venues. On a wide screen, Venues is under the Team menu.
- On the venue's Cover card, set Who takes it: First to claim gives the shift to the first person who takes it. Leader approves waits for an Admin or Venue Lead to approve it.
- Set the Offer window, from 15 minutes up to 24 hours.
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Still stuck?
Email us at support@example.com. Tell us your venue, your role and what happened.
Set your availability
In My Roster, open Account › Availability. Tap each day and choose Any time, Set hours or Unavailable, then add one-off dates under Specific dates. Your manager sees a warning if they roster you outside these times.
Sign up and set up your business
Create your Roux Roster account on the sign-up page, then follow the four onboarding steps. Name your business, add your first venue, check your stations, and import staff now or later.